Limitation without notification

[Shuk66]

My account has been ‘temporarily limited’ saying I requested a cheque that had a wrong address. I have not requested anything and have had no correspondence from Paypal. My Paypal homepage says they have requested information from me but I have had no request for anything!

[kernowlass]

@Shuk66 

I would reach out to customer services to sort things out for you, calling is the best option.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.