I updated my proof of identity

AxlSagum
New Community Member

I updated my proof of identity from Drivers License to Passport and it says we'll get back with you after 7 days. Does that mean I cant receive payments for 7 days. Thank you.

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1 REPLY 1

Paypal_Ashley1
Moderator
Moderator

Hi @AxlSagum!
 

Thanks for joining and posting within our PayPal Community. 

 

I understand you recently supplied documentation to help resolve a limitation. If your PayPal account is restricted, please allow our specialists time to review the details provided. PayPal strives to complete this as quickly as possible, but it can take about 7 days to conclude. Should there be a problem, and no update is received, please reach out to our specialists for assistance. You can reach Customer Support by clicking Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

Thank you!


 

- Ashley


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