Does clicking "order received" void buyer protection?

pattt123456
Contributor
Contributor

I bought concert tickets from a reseller using Paypal Goods and Services and the concert isn't until June this year. They're asking me to click the "order received" button so the fund gets released to them since PayPal holds the funds for 21 days if I don't. My question is will it void my buyer protection if I click "order received"? I have no other way to prove the tickets are legit unless I'm able to enter the venue. I supposedly should get 180 days to dispute a transaction but I'm afraid clicking anything will void my buyer protection. 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@pattt123456 

 

Were the tickets sent via trackable mail or were they etickets?

If etickets then no harm saying you received them as long as you have received them, if they don't work it does not stop you opening a dispute for 'not as described' later. It would only stop you opening a dispute for non receipt of item.


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pattt123456
Contributor
Contributor
They were sent via email to be claimed in the venue. So though I got the voucher I won’t be able to claim it without them. However you’re saying it’s safe to click order received? Thank you!
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