Cannot withdraw money after 180 days because of quick security check

[beulaekstrandvy]

Hi! I received the e-mail that my funds are eligible for withdrawa.

However, when I try to link my bank account to withdraw the funds - I receive the screen with quick security check asking for my phone When I add the phone, it says this type of number isn't supported, i try another one - the same thing. and then you say we couldn't confirm it's you I read that I need to contact support in order to resolve it. The chat isn't available, in message center I am getting automated replies, on phone nobody picks up.

Please, let me know as I need to link an account to withdraw to.
The already linked account is expired

[CharlesBorders]

Hi!

I am facing the same issue, I already tried to contact the support through Call. An agent said to me that I should be able to add my new bank after 24 hours but still showing the quick security issue. Let me know if you have find any solutions for that? Which can help me too?

Waiting for your reply

Have a great day.

[PayPal_JonK]

Hello @beulaekstrandvy and @CharlesBorders,

Welcome to the PayPal Community! I'm sorry to hear you've run into some blocks getting help with transferring funds after the 180 day timeframe has elapsed. I'd recommend reaching out to our Support Teams through Twitter DM or Facebook PM. They may be able to point you in the right direction. 

Good luck!

 - Jon K