Can't upload photo ID
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Hello guys, i have problem when i tried to give the photo ID for verify account. I got notification "Your account access is temporarily limited" and in the bottom of notification i click provide information, then i move to this page
Then i click the resolve, and the form for upload photo ID showed. But when the form show, i can't click anything. Even the "Browse file", cancel button or the submit button can't be clicked. Anyone can help me to solve this problem?
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Hello, @Adrieltr!
Thank you for reaching out to us through the Community!
I'm sorry to hear you have been having difficulties uploading documents. It is a technical issue and we are working on it to resolve it as soon as possible. Please reach out to our Customer Care and they will provide you with instructions to upload the documents. Apologies for the inconvenience.
Regards,
María.
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