Can I ask for return shipping cost of a replacement ?

[fish72]

I bought a laptop memory from aliexpress about two months ago, And found one memory that was faulty, And sent it for replacement. Can I ask for return of the shipping cost from paypal ?

I ask this because it is not clear to me what proof should I attach to my claim if the item is being replaced and not refunded.

Thank you

[PayPal_RebeccaN]

Hey @fish72, 

Thank you for your post! 

You can benefit from free shipping on your PayPal return once you've activated this service and have a qualifying transaction in your PayPal account.

For more information, check the frequently asked questions section of our Terms and Conditions. More information can also be found here: Can I get free shipping on a PayPal return?

I hope this helps, have a nice day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[fish72]

Thank you Rebecca.

[PayPal_RebeccaN]

No problem at all @fish72, happy to help! Enjoy your day. 

Rebecca