BANCUN DECOR

[zeusnic]

Wondering if anyone else purchased from bancun decor? It was supposed to be a Christmas ornament. I have been charged but received nothing. 

[Gisellevas]

I ordered for a transparent face shield on 14th December 2020 and didn't receive anything. I paid through PayPal and would like to receive the product, or else get a refund but I have no idea how to proceed. Can anyone help?

[Love020]

i ordered the same thing s u ordered they gave a tracking number but when i click it..it says waiting for item.i think the item we ordered is from China.

[Chamborde]

Did you order ornaments. I'm happy to say that I sent an email with my Paypal details attached and order information. I received an email back today, yes from China! The email stated that it was sent and must be in transit. They gave me a tracking order number. I have not checked it yet but it's something.

Fingers crossed!!!!

[Emincey54]

That's great news. Keep us updated.

[PatStorey]

I have received 3 notices from this company in Chinese. “Please be patient “. Package in transit Well my patience has run out. I filed a complaint with pay pal. I want my account credited🙋🏻‍♀️ This is a fraudulent company

[LArmfield]

Please tell us the email address you used to communicate with Bancun! That would be helpful. Thanks.

[KarenC212]

I also ordered ornaments and have not received them. I placed my order on Dec 2.  

[zeusnic]

I have escalated my dispute to paypal as I have not received any communication back from the seller. 

[Emincey54]

That's great. Lets hope this is resolved soon.

[LJDan]

I am in Massachusetts. Ordered ornaments in early Dec for Xmas gifts and didn’t even get a confirmation, but was charged. Does anyone have a contact besides the outlook email address for this company? And/how to file a dispute for a refund through PayPal?