Any way to retrieve money in underage account?

ibrahimm97
Contributor
Contributor

Hi! Recently I made an account for paypal while UNDER 18 years of age (From U.S.). I completely understand that this was against Paypal's guidelines, but I have funds stuck in my account (around $200) and no way of transferring this money to a card or bank as it gives me errors. Is there anyway to access this money, or do I simply have to wait until I turn 18?

 

(Made account under 18 and have funds stuck in account without a linked bank or debit card)

 

 

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ibrahimm97 

 

Contact customer services and explain the situation to them. They’ll likely ban the account (if they haven’t already done so) and may have you wait 180 days before you can withdraw.

 

https://www.paypal.com/smarthelp/contact-us

Click “Message Us” or “Call Us” option on the bottom.


Kudos & Solved are greatly appreciated. 🙂
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ibrahimm97
Contributor
Contributor
This is going to sound ridiculous, but I removed my card and bank before receiving money in my account, and then when I tried accepting it, I had to add a bank or card. However, because my identity isn’t verified since im underage, I cant add a bank or card. Would this be fixed when I contact Paypal? (Thanks for the reply by the way :D)
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PayPal_RebeccaN
Moderator
Moderator

Hi @ibrahimm97,

 

Welcome to the PayPal Community! 

 

In order to get some help with this, I would advise contacting our customer service team directly. 

 

To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage.


You can also contact us via Facebook or Twitter DM's. 

For Facebook: https://www.facebook.com/PayPal

For Twitter: @AskPayPal

I hope this helps, have a nice day! 



-Rebecca 

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