Account limited

Graham80
Contributor
Contributor

Yesterday I received an email stating that my account had been limited, I logged onto my account and took the required steps to lift the limits, and received an onscreen message that I had been successful and limits had been lifted, however today I have discovered that the limits are still in place and I still can't send money or make payments with my account. How can this be resolved?

PS. This is not a newly opened account, I've had this account for over ten years with no prior issues.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Graham80 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated.
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