Account limitations applied as soon as I created an account

Vlisoy
Contributor
Contributor
My account got slapped with limitations as soon as I created it. When I try to follow the procedure of removing the restrictions it takes me to a page which says I can't use PayPal outright. I am not given any way to verify my information. What is the solution?
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Vlisoy 

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18.
5. Having 2 Paypal accounts or more of the same account type.

If none of those then.........

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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Temp20220607G
New Community Member
How do I figure out if its 1 or 5?
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akolangto90
New Community Member
mee too
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Outtyfaudi102
New Community Member
Did you ever figure it out because this happened to me also.. even after I closed my other Accounts I tried again and it got restricted permanently right away again!!
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Vlisoy
Contributor
Contributor
Ring PayPal directly. Phone number via the contact us tab. Explain your situation, they are quiet helpful
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