Account limitation

EdouardoArmand
Contributor
Contributor
My account had been limited for none of the reasons listed 1- dispute with a customer 2- suspicious transaction 3- multiples accounts 4- previous account limitations I tried the resolution center but nothing to do. I have this message you can not use PayPal anymore. Even texting the customer service is not working please kindly help me
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@EdouardoArmand 

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18.
5. Having 2 Paypal accounts or more of the same account type.

If none of those then.........

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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EdouardoArmand
Contributor
Contributor

I tried all these ways they replied there is nothing they can do and they are unable to tell me the reason for why they decided to limit my account permanently. I even requested them to review but nothing. I can not do anything. I have none of the issues you listed. I have been using paypal for months and I never encountered any issue. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@EdouardoArmand 

 

Those were just a few of the most common examples, I did not say they were the ony reasons.

Its rare you can get a ''permanent'' ban overturned as Paypal have already made up their minds.


Advice is voluntary.
Kudos / Solution appreciated.
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EdouardoArmand
Contributor
Contributor

What would happen if I opened a new account?

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