Account limitation

Alvo001
Contributor
Contributor
I cant understand why paypal limited my account for the second time( for a further 180 days) even after following their terms and conditions. I have tried to inquire from them via twitter severally without a reply, Kindly assist if you have gone through a simmilar problem.
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PayPal_Jack
Moderator
Moderator

Hi @Alvo001,

 

If you had a previous account that was limited for 180 days and then created a new one, this may be why your new account has been limited.

 

When your account has been permanently limited, this means that we can no longer offer you our services and any subsequent accounts created would also be permanently limited to reflect this. 

 

I understand that this may be disappointing and not the answer you hoped to receive, however, please be assured that this information is provided in accordance with our user policy. 

 

If you did not previously have an account that became permanently limited, I recommend reaching out to our Customer Support Specialists directly by clicking 'Contact Us' at the bottom of any page on the PayPal website to discuss this. 

 

I hope this helps, 

 

Jack 

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