Account blocked

StefanB90
New Community Member

Hello PayPal Team

I closed my mexican account before I moved to Germany. I opened a new one now and tried to add my new VISA Debitcard. I did not realize that it is temporarly blocked in the bank application at that moment. I tried to add it a few times and then you asked for my passport and bank statement.

After sending you both you closed my account...

Yesterday I unblocked my VISA Debitcard and added it to other applications without problems.

Please help me to get back my Paypal account.

 

Thank you very much

Stefan B.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@StefanB90 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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