Account Restricted for No reason, Paypal Assumed suspicious activity???

shattakshi
New Community Member

Hi, 

I opened a new account to receive funds from influencing work that i do online. 

After i got my second payment, my account is changed to "limited access" and i can't use my account any more ??

what did i do wrong ? , I have all the invoices , documents but paypal didn't care to ask for any document and assumed this is  suspicious account and blocked access. While opening account, i did provide my Social, address and everything. 

 

Is there way to escalate my concern to respective team to reinstate my account ? 

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@shattakshi 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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