Account Limited

Sushi16
Contributor
Contributor

Goodafternoon. I just wanna ask if Birth certificate would work as alternative for Proof of Identity? Because I don't have valid ID's such as drivers license, passport and the National ID has not been released yet by the government all I have is the transaction slip. I really need the money on my account for New Years Celebration please help me. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sushi16 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sushi16 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Sushi16
Contributor
Contributor

Thankyou brother, I'll take note of that.

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joemar09
Contributor
Contributor

How about the account limitation was lifted and still it indicates on my account limited. They already emailed me and still my account is on limitation how can I fix this ? Badly need help

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