Account Limited straight after making it, given my ID, verified my e-mail still nothing

L_Bog
Contributor
Contributor

Hi, I made an account verified it, sent an ID and yet my account is limited still, and by the looks of it, forever. I made an account and got banned straight away, not sure as to why, haven't done literally anything on it. Can anyone help me with this, ps. I am not gonna call CS via phone because I don't want pay the fees. Thank you

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@L_Bog 

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.

If none of those then.........

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

HOWEVER IF YOU ARE PERMANENTLY BANNED AND PAYPAL ARE NOT GOING TO REVERSE THAT DECISION THEN THEY MAY DECLINE MESSAGES FROM YOUR UNFORTUNATELY.


Advice is voluntary.
Kudos / Solution appreciated.
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HopefulToad
Contributor
Contributor

Same exact thing just happened to me. I was permanently banned for absolutely no reason. I created a new business account instead of upgrading my personal account, since that's what they freaking recommended, and I got banned for it. No options for appeal. No explanation.

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