Account Limitation due to Name Change

XFuryIVX
Contributor
Contributor

Greetings, I tried changing my PayPal Name to my real one and the platform asked for identification. I proceeded to give pictures of my IRL ID but later on got an email stating that the information I gave was fake. 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@XFuryIVX 

 

Changing from a fictitious name to a legally recognized name is not something that is supported. Once paypal found out you made a paypal account with fake details it would be limited unfortunately.


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XFuryIVX
Contributor
Contributor

I provided a real identification and not a fake one. If I provided a fake one, I wouldn't complain, but now, it's an issue. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@XFuryIVX 

 

If you ''changed'' your name to your real one then surely the one you changed it 'from' would have been a fake one?

Or do you mean you changed it by marriage / divorce or legal reasons?


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Kudos / Solution appreciated.
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