Accidental withdrawal from Fiverr was sent to a limited PayPal account

Bing_Dang_Ow
New Community Member

I accidentally withdrew money from fiverr to a paypal account that has recently been having issues. One of the cards i was using on that account had a fraud issue and now they request me to confirm that card which i dont have access to anymore. Now that the money has been sent to the blocked account, i cant withdraw it without verifying information (which i dont have). What should i do? If i contact paypal will they send the money back to fiverr for me?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Bing_Dang_Ow 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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