pending payment but no cancel button showing

hollymorgan
Contributor
Contributor
i placed an order on ebay and within an hour of paying with paypal it showed as removed by ebay due to suspicious account activity and the payment i sent showed as unclaimed , it still is showing pending and i cant cancel the payment , i cant open a dispute or cancel the sale ???? how do i get the money back ???
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MTS_Justin
Moderator
Moderator
Hello,

We don't provide support for production related issues within this forum, it's for our sandbox testing environment only.

Please reach out to our customer service team for assistance in relation to this issue.

https://www.paypal.com/selfhelp/home

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