pending payment but no cancel button showing
hollymorgan
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-22-2018
12:06 PM
i placed an order on ebay and within an hour of paying with paypal it showed as removed by ebay due to suspicious account activity and the payment i sent showed as unclaimed , it still is showing pending and i cant cancel the payment , i cant open a dispute or cancel the sale ???? how do i get the money back ???
1 REPLY 1

Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-24-2018
07:53 AM
Hello,
We don't provide support for production related issues within this forum, it's for our sandbox testing environment only.
Please reach out to our customer service team for assistance in relation to this issue.
https://www.paypal.com/selfhelp/home
Was my post helpful? If so, please give me a kudos!
We don't provide support for production related issues within this forum, it's for our sandbox testing environment only.
Please reach out to our customer service team for assistance in relation to this issue.
https://www.paypal.com/selfhelp/home
Was my post helpful? If so, please give me a kudos!

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Django-paypal form is not showing "pay with credit or debit card" option in Braintree Server-side Integration (PHP, Java, .NET, Ruby, Python, NodeJS SDKs)
- Shopify PayPal integration, customer authorized multiple times in PayPal Payments Standard
- CHECKOUT.ORDER.APPROVED webhook event not triggered if payment_source is passed in in REST APIs
- Compliance violation. flag based on the account origin ? in Sandbox Environment
- PayPal Redirection Issue After Successful Payment in Photobooth Integration in Sandbox Environment