Need help enabling the require billing address option.

distek
Contributor
Contributor

Hi there,

we are getting this error message while using the Sandbox Account:

 

<ShortMessage xsi:type="xs:string">Request for billing address failed</ShortMessage>
<LongMessage xsi:type="xs:string">Billing address request is not enabled for merchant</LongMessage>
<ErrorCode xsi:type="xs:token">11601</ErrorCode>

 

Please help us to enable the "require billing address" Option for our sandbox business account with ID = NNNELYA47J4T2 

 

Thank you.

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MTS_Jennifer
Moderator
Moderator

Hello @distek ,

Thank you for posting to the PayPal Sandbox Community. I have enabled the Billing Address Requirement for your sandbox account: NNNELYA47J4T2 

 

Thank you,

Jennifer

MTS

PayPal

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Solved

MTS_Jennifer
Moderator
Moderator

Hello @distek ,

Thank you for posting to the PayPal Sandbox Community. I have enabled the Billing Address Requirement for your sandbox account: NNNELYA47J4T2 

 

Thank you,

Jennifer

MTS

PayPal

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