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Is it possible to change IPN URL for existing recurring payment subscriptions?

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Contributor

Is it possible to change IPN URL for existing recurring payment subscriptions?

Howdy,

 

I recently changed my forum software from vBulletin to XenForo. They use different call back URLs for IPN notifications. I am getting the IPN failure warning emails whenever a subscription tries to renew if that subscription was created while I was still using vBulletin. This is resulting in my users making payments but their user accounts on my forum are not being upgraded properly. I have the correct URL set in my IPN settings, but that doesn't seem to make any difference.

 

Is there some way I can go in and change the IPN URL for ALL existing subscriptions to the correct address?

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Re: Is it possible to change IPN URL for existing recurring payment subscriptions?

Hello,

You cannot modify an existing subscription / recurring payment to change the notify URL.

Active subscriptions / recurring payments will use the IPN URL which was active on the account at the time the profile was created. If you want to change the IPN URL to be used, the subscription / recurring payment needs to be cancelled and recreated.

An alternative is to leave the old IPN URL in place and use a HTTP redirect to redirect the IPN data to the new URL.

Thanks !

Was my post helpful? If so, please give me a kudos!

View solution in original post

4 REPLIES 4
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Contributor

Re: Is it possible to change IPN URL for existing recurring payment subscriptions?

I have the same issue. Did you ever get this issue resolved?

 

Earlier today, PayPal escalated my ticket because the "regular PP tech support was unable to resolve.

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Contributor

Re: Is it possible to change IPN URL for existing recurring payment subscriptions?

Nothing. Your post is the first response of ANY kind I have received from posting on this forum.

 

I have to enable notifications, which lasts for maybe 30 days before it automatically gets disabled. When I get that email, I go back into the settings and enable it again... and again... every month or so. It is very annoying.

Highlighted
Moderator

Re: Is it possible to change IPN URL for existing recurring payment subscriptions?

Hello,

You cannot modify an existing subscription / recurring payment to change the notify URL.

Active subscriptions / recurring payments will use the IPN URL which was active on the account at the time the profile was created. If you want to change the IPN URL to be used, the subscription / recurring payment needs to be cancelled and recreated.

An alternative is to leave the old IPN URL in place and use a HTTP redirect to redirect the IPN data to the new URL.

Thanks !

Was my post helpful? If so, please give me a kudos!

View solution in original post

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New Community Member

Re: Is it possible to change IPN URL for existing recurring payment subscriptions?

Paypal users have been asking for this feature for a decade now, and Paypal somehow refuses to budge and enable something as simple as this functionality... 

 

Things change on receiving / business end, URLs and domains change over time and businesses or people rebrand their websites, or drop certain URLs / domains and replace them with new ones... and Paypal just chooses to give all these people a middle finger and ignore them, telling them simply to just ask everyone to re-sign up again on the new URL.

 

Yeah, as if that won't result in a huge loss of customer base every single time.

 

Come on Paypal, how hard can it possibly be to enable a simple EDIT functionality for each active recurring IPN?

 

So disappointing.

 

That's why I've started pushing my customers off of Paypal and over to services that do allow you to change things like this. You're losing customers for not being flexible at all.