Can't enable "Advanced Credit and Debit Card Payments" for Sandbox app. Help?

[zylvie]

Under Apps & Credentials > My App > Accept Payments:

I ticked "Advanced Credit and Debit Card Payments " and saved.

It gave me an error:

A field is incorrect

How do I solve this?

[MTS_Jennifer]

Hi @zylvie 

Thank you for posting to the PayPal Sandbox Community. Usually Advanced Debit and Credit Cards is auto enabled for new Business sandbox accounts. Its possible that your app is related to an older Sandbox Account that was not enabled for the feature, or its related to a sandbox account in a region that does not have Advanced Debit and Credit Cards available.

You can resolve this by creating a new Business sandbox account.

Create a new sandbox account

• Log into the Developer Dashboard at https://developer.paypal.com
• Hover over Testing Tools
• Click Sandbox accounts
• Click Create account
• Click Business
• Choose a Country or Region that has ACDC available, such as (United States, United Kingdom, Australia, Germany, and etc)
  • Complete Country list here: https://developer.paypal.com/docs/checkout/advanced/eligibility/
• Click Create Account

Create a Rest API app associated with the new sandbox account

• From the Developer Dashboard https://developer.paypal.com
• Click Apps & Credentials
• Click Create App
• Choose Merchant
• Enter an App Name
• Choose the new Sandbox Account from the drop down
• Click Create APP

Advanced Debit and Credit Card Payments should automatically be enabled, however, you can verify this by clicking on your new app under Apps & Credentials.

Thank you,

Jennifer

MTS

PayPal

[slmdevservices]

Hi,

I'm having the same issue with trying to create an app associated with a Mexico account (Sandbox Region: MX).  The documentation states that MX is allowed AC/DC but that option is not shown under Accept Payments for the newly created app.  I followed the steps above yesterday. 

[slmdevservices]

Followup... my US accounts show the AC/DC "accept payments" option.

[MTS_Jennifer]

Hello @slmdevservices ,

Thank you for contributing to this post. Can you please provide your Account ID for your sandbox account?

I can review it to see if there is a specific reason why Advanced Debit and Credit Cards is not enabling.

This is how to get your sandbox account id:

• Log into the Developer Dashboard at https://developer.paypal.com
• Click on Testing Tools
• Click Sandbox Accounts
• Click on your Sandbox Account
• Scroll down to Sandbox account info
• Your Account ID will be on the right hand side beneath the Account type

Please note only Business Accounts can be enabled for Advanced Debit and Credit Cards.

Thank you,

Jennifer

MTS

PayPal

[zylvie]

Can you check on my Sandbox app to see why ACDC Payments are not enabling?

Client ID: Af3jVnIg9InUvyPK9EWNvOXt9e1PtkHbYINE2cUPBKPAx6AauL-SPXwmTE6ovueszSYIhm5xCmivXu4f

App name: Zylvie

@MTS_Jennifer 

[MTS_Jennifer]

Hi @zylvie ,

Thank you for providing the updated information. Your sandbox account and app are setup for Advanced Debit and Credit Card Processing. The issue is the api calls that you are making.

For your reference here is the integration documentation on Advanced Debit and Credit Cards, including a code example:

https://developer.paypal.com/studio/checkout/advanced/integrate

Here is a sample app with Advanced Debit and Credit Card integration:

https://github.com/paypal-examples/docs-examples

Here is a listing of Test Cards that you can use:

https://developer.paypal.com/api/rest/sandbox/card-testing/#link-creditcardgeneratorfortesting

The Create Order api call and the capture call is missing the payment source. If the order is created without the payment source then the capture call needs the payment source details.

If you are testing in postman your capture call needs this:

{
      "payment_source": {
          "card": {
              "description": "Testing Save Payment Method",
              "number": "{{Card Number}}",
              "expiry": "2028-07",
              "name": "John Doe",
              "billing_address": {
                  "address_line_1": "123 W Main St",
                  "address_line_2": "Building 22",
                  "admin_area_1": "CA",
                  "admin_area_2": "San Jose",
                  "postal_code": "95131-1000",
                  "country_code": "US"
              },

Thank you,

Jennifer

MTS

PayPal

[zylvie]

I tried creating a new App from the Developer Dashboard (specifically a Platform App, as I'm creating a Multi-Party solution), and I got this error:

Something went wrong creating the application. Try again.

Can you help me out?

[mertafor]

I'm having something similar here with sandbox account. Live account has Advanced Credit and Debit Card Payments feature but I cannot activate it for a sandbox account. If I change other options and submit it's being successfully saved however if I opt-in for Advanced Credit and Debit Card option it gives me the following error: 

Something went wrong saving the application. Try again.

If you wish to report this error please include the following error id: e3d669dcbc748