Error: Login Failed- System Error please try again later (Urgent Help)

TestUserOMG
Contributor
Contributor

Hello Paypal support team, 

i face a problem form the last 3 months, While I implement PayPal, and it's working fine on the sandbox end. but after few days it's throwing an error. which not solve yet. Please see my app working process- 

I mention here the processes- when we click on pay button in our android/ios app it's move or open the Paypal login screen and once I put my own Paypal account (any) login details and a popup comes with "System Error Please try again later" message.
 
This same issue comes on both apps Android and IOS also- 
1- PAYPAL_CLIENT_ID = "AaaLL43SFePBB6ELIXkIo25uAhsn59eYTu9n5V36sTVFbmanhEZMDwzmfDZJ3amgNRonPsH2FhRlYHAQ";
 
2- PlaypalSdk - implementation 'com.paypal.sdk:paypal-android-sdk:2.16.0'
---------------------------------------------------------------     -----------------------
This is the Exception error that comes from PayPal- 

2021-02-16 20:56:12.152 2627-3909/com.enerybe E/paypal.sdk: request failure with http statusCode:404,exception:
2021-02-16 20:56:12.158 2627-3909/com.enerybe E/paypal.sdk: Exception parsing server response
    org.json.JSONException: End of input at character 0 of
        at org.json.JSONTokener.syntaxError(JSONTokener.java:449)
        at org.json.JSONTokener.nextValue(JSONTokener.java:97)
        at com.paypal.android.sdk.cw.m(Unknown Source:7)
        at com.paypal.android.sdk.fm.d(Unknown Source:0)
        at com.paypal.android.sdk.ci.a(Unknown Source:22)
        at com.paypal.android.sdk.cm.a(Unknown Source:60)
        at com.paypal.android.sdk.cq.onResponse(Unknown Source:47)
        at okhttp3.RealCall$AsyncCall.execute(RealCall.java:206)
        at okhttp3.internal.NamedRunnable.run(NamedRunnable.java:32)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
        at java.lang.Thread.run(Thread.java:764)
2021-02-16 20:56:12.165 2627-3909/com.enerybe E/paypal.sdk: request failed with server response:
2021-02-16 20:56:12.166 2627-2627/com.enerybe E/paypal.sdk: INTERNAL_SERVER_ERROR
 
Please help anyone or the Paypal support team with this issue. 
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1 REPLY 1

DnvSivaPrasad
Contributor
Contributor

Hi Paypal,

 

Please suggest the fix for this issue.

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