Printing or exporting PDF of Transactions page doesn't get ALL of it!

Nonlinear
Contributor
Contributor

I just discovered that the PDFs I created of my Transactions page (using the print menu) didn't capture all lines of transactions!  Those at the very bottom (oldest dates) are missing/cut off.

For example, when I print out "Payments received" for the period 1/1/22 thru 12/31/22 all payments received from Jan 1 to Dec 31 show on the screen but the printed/PDF version is missing the January payments.  It LOOKS like everything is there - because the printed page has a footer - but it's not all there!

 

I have tried printing from both Firefox and Google Chrome browsers and they both do the same thing - so the problem appears to be with the PayPal website.  It's not sending the entire page(s) to the print output.

Yes, I can create  a "CSV" export of all transactions and then sort the whole thing in Excel - but the point is that the webpage Print function is broken.  What you see on the screen is not what prints.  Be CAREFUL if you have printed the webpage for tax purposes!!!

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.