Make Statements easier to find

dnsbob
Contributor
Contributor

Every month when I get the email that says a new statement is available, I login to the web site (never click a link in an email, that is not secure), and search for the statements. They are hard to find, because they are under the "gear" icon, which normally means "settings" and is not where I would expect to find statements.  Please put a link to Statements in a more obvious place.

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PayPal_Ayesha
Moderator
Moderator

Hello @dnsbob,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I understand you are having a hard time finding statements and I know this must be frustrating. We appreciate hearing new thoughts and ideas from valued customers. By giving us your feedback, you are helping us to understand what we do well, and what we need to focus on improving. We will be sure to pass this along to make sure that the correct set of eyes takes a look at this. Thanks for your feedback.

If you wish to download statements, please take a look at this Help Center Article.
 

Regards,
Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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PayPal_Ayesha
Moderator
Moderator

Hello @dnsbob,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I understand you are having a hard time finding statements and I know this must be frustrating. We appreciate hearing new thoughts and ideas from valued customers. By giving us your feedback, you are helping us to understand what we do well, and what we need to focus on improving. We will be sure to pass this along to make sure that the correct set of eyes takes a look at this. Thanks for your feedback.

If you wish to download statements, please take a look at this Help Center Article.
 

Regards,
Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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