Monthly Sales Report is missing

esdesigns
New Community Member

Under reports, the monthly sales report is missing. There's only the 2009 financial summary. Is it someplace else now, or is it some kind of issue with the site, or ?

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9 REPLIES 9

Corson
Contributor
Contributor

It is missing for me as well.  It looks like it disappeared on Friday, after a lengthy 404 failure on the reports portal itself.

 

I sure hope they get it fixed, soon.  I rely on that report!

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jparamax
New Community Member

The monthly sales report is missing for me too. Thank you very much for posting this issue. I thought I was losing my mind when I couldn't find it?!

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vdabaghian
Contributor
Contributor

I can't find "Financial Statement for the Month of..."  Is that the same report you are talking about?  Paypal help guy didn't have a clue what I was asking for. It has categories like sales activity, fees, etc. instead of the breakdown day by day.  I feel like I'm the Twilight Zone or something. The help guy said maybe its because I'm using a different computer (I'm not).

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aleigh333
New Community Member

Has anyone heard when it may be back up?  The end of the month is the worst time for that repost to go missing.

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tuff
Contributor
Contributor

I got a reply from my PayPal account manager.

 

There was an issue and they are fixing it. You can check the update on https://www.x.com/view-blog-post.jspa?blog=1542&blogPost=3716

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vdabaghian
Contributor
Contributor

Hi-

Thanks for the link, at least now I know I'm not crazy. The Paypal help person had no idea what I was talking about.

Valerie

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KBKB
New Community Member

Yep...missing for me too.....

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juliespins
Contributor
Contributor

At least I can finaly see that I am not alone. These missing reports are crucial for my business. All the links on the Reporting page seem to be dead, despite the perky video that tells me how to access reports that have disappeared.

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tuff
Contributor
Contributor

It is working for me now.

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