Hello,
I would just like a simple answer to a simple question.
'Reference Transactions' Are Not Enabled on my account...
- Can you enable them, please?
I've just received this response from your technical team regarding a 'service note'...
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Hello Brett,
Thank you for contacting PayPal Global Technical Services.
Our sincere apologies for any inconvenience caused.
We have reviewed your account, and our back-end logs, and were able to determine the issue you are facing is not caused by a technical problem with your account, or the PayPal system. As such, you will need to contact the PayPal Customer Solutions for better assistance.
We have left a service note in your account so that our Customer Service will be able to assist you further.
· Log in to your account at www.paypal.com.
· Click Help at the top of the page.
· Click Help Center at the bottom of the page.
· Click Contact Us at the bottom of the page.
IMPORTANT: Kindly mention this "service note" when you contact our Customer Service team.
They will be able to assist you further as they are specially trained to address this type of account inquiry.
We apologize for any inconvenience and thank you for choosing PayPal.
Sincerely,
Roy
Global Technical Support
PayPal
