paypal dispute
Laurence-FD
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Posted on
Dec-18-2017
02:45 AM
Does a PayPal dispute need to be closed in PayPal before a refund can be made to me by a seller?
1 REPLY 1
PayPal_Martina
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Jan-08-2018
01:19 AM
Hi Laurence-FD,
Thank you for your post and welcome to the community!
To receive a refund from a seller, you do not need to cancel the issue. On the contrary, the seller should be able to refund you in the case itself. If the issue is not resolved, in general, we advise our buyers not to close the claim.
Hope this helps!
Martina
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