cancel pending payment

[tanya82]

i have a payment to next in my pending, there is no cancel button next to this ... how do i cancel ? tia

[kernowlass]

@tanya82

Do you mean you have paid someone and it says pending unclaimed by it?

Or have you paid a company and it has pending by it?

[tanya82]

i have paid a company , it doesnt say unclaimed it says "order placed with seller" and it is in my pending payments with no cancel button. 

next ltd are saying that they havent got it and i need to cancel and re send the payment a

[kernowlass]

@tanya82

When you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.

[tanya82]

thank you