cancel echeque

szeman
Contributor
Contributor

I cant seem to cancel an echque whcih I raised earlier today. The help says press on action and cancel but the action column is blank in my transaction history and I cant click on anything. any ideas

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kernowlass
Esteemed Advisor
Esteemed Advisor

You cannot cancel a pending echeque only your seller can cancel it for you.

 

Tell your seller to do this >>>

 

Go to Account Overview > History > Find the relevant payment > Details > Cancel Payment under ‘Cancel this eCheque payment’ > Review the information and include a message to buyer > Cancel Payment.




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Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

You cannot cancel a pending echeque only your seller can cancel it for you.

 

Tell your seller to do this >>>

 

Go to Account Overview > History > Find the relevant payment > Details > Cancel Payment under ‘Cancel this eCheque payment’ > Review the information and include a message to buyer > Cancel Payment.




Advice is voluntary.
Kudos / Solution appreciated.
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szeman
Contributor
Contributor

thanks 

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Asienieboje
New Community Member

So only seller can cancell the eCheque?

I had the situation a little complicated. I order the postage and payed by paypal. I did not have that day enought money (usually Paypal taking the money few days later - but this time PayPal was quicker - I know it is my fault, I'm not complaining) To get delivery on time I paid with a different card (not connected with the PayPal. Now I would like to cancel this payment. How can I do it (I received information that eCheque has been sent to me)?

In this case is the seller still need to cancel the transaction, or I can somehow cancel this transaction? I'm confused right now...

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