Scammer refund required

[Mayank1211]

Can anyone help me get my money back after an scammer took it while I was trying to buy something from him but accidentally sent the money through instead of goods and service option. When asked the buyer he said he will return the money to me by Wednesday afternoon yet but he started to block me off on every contact I had of him on Tuesday and that’s when I realised that it was an scam and reported to my bank straight away. They said that I would have to wait till few days at least 14-15 days to get my credit back but if I solved in the sellers favour then the bank will take them credit out again so I decided to contact PayPal and again and they kept saying that I need to open disputes with the seller to resolve this situation but how can I do that if I can’t get into contact with him and when explaining. Plus it looks like PayPal hires some idiots to answer others support messages because they all keep saying something like open disputes or not valid reason for this situation. Therefore I am keep to get help from someone who had this happend with him already and have managed to resolve it by getting refund.

[kernowlass]

@Mayank1211

Do you mean that you sent a payment using the friends / family option and you have not received anything?

Also you don't need a seller to respond to open a dispute so is the reason you have not opened one is because you can't as you paid as per above?

[Mayank1211]

What can I do to resolve this problem. Any help would be great because I need that money ASAP for other problems now since this one didn’t work out.

[kernowlass]

@Mayank1211

As you haven't answered either of the questions that i asked you then its difficult to advise.

[Mayank1211]

Yeah sorry, the money was transferred through family and friends and also I haven’t received my money or the item ordered.

[kernowlass]

@Mayank1211

A friends / family (or gift payment) is intended as a transfer of funds from 'family or friends' to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance. As it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged. That is why  you are unable to open a dispute.

If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. You also risk having your account limited for using this option when you are purchasing goods.

Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you.

[Mayank1211]

Yeah used my card so and have told my bank to get refund back but they said that it can also result in a favour or the seller and that’s what I’m not up for. Thank you for your help