Scammed by buyer with unauthorized claim - virtual item

Solia
Contributor
Contributor
Unfortunately I was scammed by a buyer I knew personally. He kept asking me to sell him a virtual game item for cheap and I did to help him out. The transaction went smoothly. We were both pleased. About 2-3 weeks later, he filed an unauthorized claim and won, reversing the $70 he sent me. What infuriates me is that I have solid proof that he scammed me, and when I presented it to PayPal, they didn't seem to even look at it. I know PayPal is buyer friendly, and I took a risk to help a friend who cheated me in the end. At the moment, I have no way to pay back the $70, nor do I want to. He still has the item and took back the money he owes me. I sent an email to PayPal asking for more clarification on why I lost the claim and they did not respond. Instead I received a email saying I better pay the $70 soon before they take more serious actions to retrieve the money. I want to at least know why I lost, and if there's a way to get my money back. I would really appreciate some advice.
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

You lost because there is no seller protection on paypal for "virtual / digital" items. 


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Solia
Contributor
Contributor
Is there buyer protection for it?
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kernowlass
Esteemed Advisor
Esteemed Advisor

The buyer does not need buyer protection for unauthorised use of his account or a chargeback.


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Solia
Contributor
Contributor
So my proof that he scammed me is useless? Why do some sellers win these disputes?
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kernowlass
Esteemed Advisor
Esteemed Advisor

I think they may sometimes win item not received disputes but not unauthorised use of account or chargebacks.

 

Best thing to do is start selling stuff that you want to get rid of and the payments from buyers will help with your deficit.

 

Paypal should at least be sympathetic enough to give you some time.....hopefully.


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