Refunds

Maljan
Contributor
Contributor

I was wondering if there is any way to get help after the 180 days?

 

I made a payment for a item and they have lead me on for some time now, and I fear that as it is well after the 180 days I've been played as a fool and I'll be powerless to get my money back.

 

As I said, I've not had the item delivered, they claim to be working on it, yet, once I complained and said I'd like a refund they locked my contact with them for "pending a chargeback complaint" and now it's like no one is listening.

 

Is there anything I can do? Even contacting a solicitors? I've hunted the paypal help for a answer but can't seem to find one.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Maljan

 

After 180 days not via paypal BUT if you funded your paypal payment via a card then contact your card issuer and see if they can chargeback for you.

 

Failing that if the company is a registered business then you can resort to the small claims court.


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