Refund

Jenilee85
New Community Member

Hi

This might be a really silly questions but I've been refunded some money into my pay pal account, but it isnt showing in 'pay pal balance' Any idea where it could be or how I get it back into my bank account ?

 

Thanks Jenilee 🙂

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jenilee85

 

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


Advice is voluntary.
Kudos / Solution appreciated.
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Jenilee85
New Community Member

@kernowlass 

 

You're  an absolute star, thank you so much for the quick reply 😄

Jenilee x

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