Refund problems

alexkulibaba_
Contributor
Contributor

I am trying to refund a customer and try issue a refund but every time i click continue after entering the refund amount, nothing happens... And the customer can't see the refund in their account.

 

What do I do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@alexkulibaba_

 

Did they pay using a gift card?


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Kudos / Solution appreciated.
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