Refund help needed!

sal4dian
Contributor
Contributor

Hi, I had some problems when paying for an item through eBay/PayPal and subsequently ended up paying 3 times for a camera.

I requested refunds on two of the transactions, but see that payment has gone out of my bank account 3 times. My Paypal account is telling me that two refunds are pending, and I wondered if anyone could tell me how long refunds normally take.

 

I tried telephone customer’s services and unfortunately, it was the customary AI fiend on the other end – which could not help me. All that I could ascertain was the automated AI was having issues clarifying the refund status. . Brilliant!

 

Does anybody know how I can talk to a human being, or at least a proper email addresswould be nice.

 

Thanks in advance

Paul

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@sal4dian

 

Pending or temporary hold?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.