Proof of settlement

clairenoble21
Contributor
Contributor

Hi there

 

I was given a refund in my Paypal account by William Hill for £35 in December and i'm not sure why. I've since tried to withdraw further money that I have in my William Hill account and they wont allow the transaction until I supply them with a 'Proof of settlement' from Paypal. I have no idea what this is and I can't seem to get any joy in messaging Paypal about this. 

 

Can anyone help please?

 

Thank you 

 

Claire 

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2 REPLIES 2

matthewfell123
Contributor
Contributor
Hey mate Im having exactly the same problem. Paypal said theyve never heard of a proof of settlement but william hill insisted i needed it. Did you get it solved in the end?
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chris11821
New Community Member

Hi Claire, did you ever get this issue resolved? what exactly did you need to send to them

thanks


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