Pending refund

Lerxst
Member
Member

I recently got refunded from a European seller off Ebay in Euros,it keeps showing pending on my balance.Can anyone help as I cannot contact a real voice on Ebay.Many thanks.Smiley Sad

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Lerxst

 

If its a ''refund'' then it would be in the same currency as it was sent.

 

However if its a sent payment to your paypal account in euros is your UK paypal account set up to accept euros?

 

Also if it was not a refund was it after 180 days?


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Lerxst
Member
Member

Thanks for getting back,I'm not sure if it is set up for Euros.The seller cancelled item and refunded me straight away,that was this morning,when I have had a refund  before the money goes straight to the account.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Lerxst

 

Did you get an email to say you had been refunded?

 

Does the refund show in your paypal account transaction history?


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Lerxst
Member
Member

Yes I got Email and yes it shows on my account.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Lerxst

 

ok have edited as just read you said it was pending in your balance.

 

If its pending then it just means the seller has refunded you via their bank account and you have to wait until it clears through to you and then it will be credited to your balance.


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Lerxst
Member
Member

Okay,thank you kindly for your help and time,I figured it might be something on those lines.

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