Pending payment cancellation process?

Grant86
Contributor
Contributor
I paid $48 for an item in USA to be posted to UK on 9th jan and it's STILL showing up as pending! I've since got the item elsewhere as it was a valentines day present and would like to know how to cancel? How long can the transaction be 'pending' before I get my money back? How long should I leave it before informing PayPal as I don't want my buyer protection to run out?
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3 REPLIES 3

Grant86
Contributor
Contributor
Can anyone help with this please?
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lovelyspam
Contributor
Contributor

Can you tell us what transaction is pending . Is it your original Payment to fund the purchase or a refund ?

If the former can you give us some detail on what your funding source (bank account ?) has on this .

If its the later . is it the refund itself from the other side that is pending .

 

Have you already contacted Paypal on the matter , what have they said ?

If not

Go to transaction page you can see your issue . Go to Bottom of the screen and you will see a link called

Contact US . From that you will see Call US . Click that and you will get a number and a 6 digit code that

will allow you to get quicker response and someone who has the details to talk to you about this .

They will give you an answer that will hopefully explain . If not . or you are not satisfied with the reply do post

back and ask for what else you can do .

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

It will bug out at 30 days after paying.


Advice is voluntary.
Kudos / Solution appreciated.
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