Pending Refund
Karl4
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Posted on
Jun-22-2017
03:01 AM
I am unable to find out why a refund for £39.00 is still pending after 7 days. I immediateley contact the seller when I saw that I had made an error.He cancelled the transaction which should have triggered an immediate credit to my account. However, this is showing as pending. I reordered the correct parts and paid by debit card and expected the refund to either credit my account or my Paypal balance so why is it pending?
2 REPLIES 2
kernowlass
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Jun-22-2017
03:04 AM
How did you fund the payment to the seller? If it was via bank transfer then read the info in the link, if it was via a card then let me know for different info.
Advice is voluntary.
Kudos / Solution appreciated.
Karl4
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Jun-22-2017
03:12 AM
It was just a normal transaction where if there isn't sufficient funds in my Paypal a/c, the deficit is depited from my bank current a/c. it looks as though the Paypal balance is restored by my bank a/c has not received credit. what is strange is that the pending amount is still £39.00.
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