Hi im new to selling and accepting payments through Paypal, i have seached the comunity and cant find a definate responce to my question. If i sell an item for £1000 and the buyer pays goods at anytime can the buyer withdraw their payment? I dont want to courier dispatch an item of this value then the buyer just take their money back, any help would be appreciated.
Welcome to the community forum and thanks for posting.
A buyer can't take back money sent to you once the payment has completed. What they can do is report an issue with the item they have received or let us know that they haven't received it. In that case we would put a hold on the money until it was investigated. You can protect yourself in cases like this by using tracked shipping and ensuring your are covered by our Seller Protection. You will find more information on how this works here https://www.paypal.com/webapps/mpp/paypal-safety-and-security .
