Paid for an item as guest, didnt recive item and cant get money back please help

christoff
New Community Member

hi i paid for an iteam as a guest to paypal as i didnt use it very much, unfortuneatly i didnt recive the item as the seller took the money but then sold the item to the next highest bidder thay had a full pay pal acount so thay the seller could recive the money instantly, i have contacted the sell but hasnt sent me my money back and it has now been nearly a month 

if you know how to solve this i would love to here how please help

 

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2 REPLIES 2

grouchocat1
Contributor
Contributor

Ring paypal and ask them what they are going to do about this, but what they say on the phone normally contradicts what they do in practice 😞

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PayPal_AdrianO
Moderator
Moderator

Hey christoff,

 

Yes call us directly and we can manually file a claim on your behalf. You will find our number by going through the 'Contact Us' link at the bottom of any page.

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