I refunded full sale amount back to a buyer via my Paypal account, It is showing as 'completed' in my account and has done so for several days. However, the buyer says it has not appeared back in their paypal account. Can anyone explain??
If they funded the original paypal payment to the seller with a debit or credit card then it won't go back to their paypal balance.
Once marked as completed it will automatically go back to their bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c.
Advice is voluntary. Kudos / Solution appreciated.
