IF i cancel a paypal pending payment, would it take my money first and then return it?

[Kerwinwu]

yesterday, I bought a White shirt and and Black Shirt on a website. When i checked out, the webside said it was Error. Then i placed the same order again, but the White shirt is sold out. Therefor, i ordered just the Black shirt, and it was successed. Today, i check my acount, and saw it said a payment has been completed (White shirt and Black Shirt). So i cancel the second order. the payment is pending, but i have cancled the order. Will it pay to the website first. then cancle the order and return the money to me? 

[Kerwinwu]

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[PayPal_Sophie]

Hi Kerwinwu,

Thanks for posting on the Community Forum, and sorry to hear about this.

The best thing to do in this case would be to communicate with your merchant directly, to ensure that your second payment is cancelled and to double check that your original transaction completed successfully. They would need to cancel the second order from their own PayPal account to make sure that it does not complete.

If you run into any further issues, you may want to contact Customer Support directly. You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.

Hope this helps!

Sophie