I did not receive my item

DanteriousM
New Community Member

I purchased this item from someone thru paypal and never recieved it. They had me use the send to friends/family option. Is there anyway i can dispute this problem and get a refund or no?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DanteriousM

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
On the other hand, as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. Scam sellers often ask for payment that way as they know this.
You also risk having your account limited for using this option when you are purchasing goods.

Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you.


Advice is voluntary.
Kudos / Solution appreciated.
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