I CANNOT REFUND BUYER

[Extraction]

tried refunding  a buyer and I keep getting this PLEASE HELP!

https://imgur.com/a/kgHGk 

[kernowlass]

@Extraction

I tried to help you on your other thread, you did not even bother to respond so I am not going to try again.

[Extraction]

I'm very sorry for not replying I was going to reply but the thing is I got to go so I just posted a new question and went offline im gonna reply right now and thank you very much

[Extraction]

@kernowlass I have replied and im very sorry for not replying earlier I just really had to go.

[Extraction]

@kernowlass So your not going to help me? 

[kernowlass · Accepted solution]

@Extraction

I am a volunteer and not a paypal employee.

Whilst you may think i should post the minute you do I had other things to do.

My family and I went out for lunch and then on to something else so I did not see your reply until i got back again.

Having said that your link comes up as an error.