How to deal with a refund on digital products

leozach
Contributor
Contributor

Hello everyone,

 I recently sold my youtube channel for 30$ and the buyer made a refund within a day, he opened a case against me and the reason was "Product was not as stated, seems to be misleading and deceitful.", i described everything with screenshots, I even answered all his questions about the channel in discord. anyways, Could you please tell me what to do? I sent him messages to know the reason for the refund but he is not answering my messages!!

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