How to cancel unclaimed Paymen

[rod1011]

hi does anyone here guide me to the right path on how to cancel the unclaimed payment. I search but it does'nt give a right answer the Order status/Action don't have any choices for cancel. Please anyone can help me.

[snowshoe]

Unfortunately if you don't see the Cancel button, you cannot cancel the payment.

You can cancel a payment you’ve sent if it shows as Unclaimed and you can see a 'Cancel' button in the 'Action' column for that payment.

This button only appears if the payment was sent to an email address that was misspelled or is not registered with PayPal, preventing the payment from completing.

To cancel the payment:

1. Log in to your PayPal account.
2. Click History at the top of the page.
3. Find the payment you'd like to cancel.
4. In the 'Action' column for that Unclaimed transaction, click Cancel.
5. Click Cancel Payment.

PayPal cannot reverse a transaction which is Completed so in this case, we suggest that you contact the recipient directly to arrange a refund.

Note:An 'Unclaimed' payment will be automatically returned to the sender after 30 days, if it is not claimed by the recipient.

• If you used a credit or debit card, the money will be returned to the card
• If you used their PayPal balance or bank account, the money will be returned to your PayPal balance.