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samt442
Contributor
Contributor

i received a return on an item in november, avermedia lgp c875, the buyer said the item was faulty, when i received the item. Nothing wrong. I am now owe £85 to paypal, and £8.53 to ebay for selling the item. i'm lost on what to do, neither customer support is helpful.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@samt442

 

Not sure why you owe anything, when you refund a buyer your paypal fee is refunded at the same time.

 

Also from Ebay  >>

 

It also protects sellers in the following ways:

  • If a buyer opens a case and you refund them within 8 days, we will refund your final value fee for the transaction.

 

 


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Kudos / Solution appreciated.
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