Got a refund but it auto sent cash to credit card and it not in bank yet
mattlawrence
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-26-2013
08:52 AM
hi there i recently got a full refund on an item and so the money went in to my paypal but without asking it auto put it in to credit card but it seems not to have arived in my bank account yet where it the money
Help
1 REPLY 1
snowshoe
Frequent Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-26-2013
10:06 AM
If you used a credit card for a purchase, should you get a refund, the money is credited back to that card. It can take up to 2 weeks for the credit to appear on your card statement.
If you used your PayPal Account Balance or your bank account for a purchase, should you get a refund, the money is credited back to your PayPal Account Balance. It can take 1 to 4 days for the funds to show in your Account Balance.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Refund not receive on my card in Refunds and cancellations
- PP has disappeared from my payee list on my online bank account in Adding and withdrawing money
- Make payment from my paypal account to my credit card in Sending and receiving money
- Pending Account in Adding and withdrawing money
- paypal used credit card for payment when debit bank account was in credit in PayPal Access Card