Got a refund but it auto sent cash to credit card and it not in bank yet

mattlawrence
New Community Member

hi  there i recently got a full refund on an item and so the money went in to my paypal but without asking it auto put it in to credit card  but it seems not to have arived in my bank account yet where it the money 

 

Help

Login to Me Too
1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

If you used a credit card for a purchase, should you get a refund, the money is credited back to that card.  It can take up to 2 weeks for the credit to appear on your card statement.

 

If you used your PayPal Account Balance or your bank account for a purchase, should you get a refund, the money is credited back to your PayPal Account Balance.  It can take 1 to 4 days for the funds to show in your Account Balance.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.